Premium Service

In the Frameworks of the Premium Service We Will:

  • Install and configure the add-on for you.

  • Resolve conflicts with the 3-party add-ons.

  • Adapt the add-on to your theme, even if it is a custom one.

  • Help with the upgrade of the add-on.

  • Adapt the add-on to the new version of CS-Cart within 10 working days following the release.

  • Set the highest priority to your add-on modification requests.

  • Provide technical support for the add-on during the period your current upgrade subscription is active (6-12 months, depending on what you choose when purchasing a license for the add-on). We guarantee a response within 20 working hours. We work from Monday to Friday from 9:00 a.m to 7:00 p.m Moscow time.

What is Not Covered?

  • Add-on customization

If you need to add some feature to the add-on, just let us know, and we will consider adding it to one of the future versions. If you need these features right now, please consider our custom development service

  • Resolution of the conflicts which require major rework of the add-on

We can solve any conflict with the 3-party code, but sometimes it means writing the add-on almost from scratch. In such cases we offer our custom development service, but you can get the refund if you prefer.

 
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