Customer Care for CS-Cart B2B & B2C / 4.16.x, 4.9.x, 4.5.x, 4.4.x

The add-on automatically switches language and currency of the storefront based on the user's IP address.

SMS Notifications add-on is a simple and convenient way to inform clients. Choose 1 of 13 SMS services, configure SMS notifications’ templates using placeholders and your clients will automatically receive SMS notifications with their order information. You can also send SMS manually right from the admin panel of your store.

This is a service add-on that integrates 13 popular SMS services in CS-Cart: cclickatell.com, smsaero.ru, sms.ru, smsc.ru, smsc.ua, beeline.ru, myphone.ge, twilio.com, melipayamak.com, oursms.com, smsprofi.ru, smsc.kz, targetsms.ru. 

It is required for the operation of the following add-ons: SMS Notifications, Phone Registration with OTP.

Power Pop-up Notifications Add-on is a strong marketing tool that solves the problem of informing customers about news, offers, promotions or policies, increases sales and quality of your customer service.

Phone registration with OTP allows your clients to register and login in your store using a phone number. Users don't have to remember their emails. Verification of the phone number by SMS or by the last 4 digits of an incoming call will help to make sure that the phone number was specified correctly, and all future authorizations are available via a one-time password.

Product Questions add-on adds an additional section with questions and answers to the product’s page. The customer will get additional information about the product if some information in the description is missing. A search through existing questions will help to find the answer if someone already asked it. Subscribing to notifications will increase the convenience and speed of receiving an answer to a question posted by a customer.

Timely replies of the administrator will increase customer loyalty, and the e-mail notifications of the new questions / answers will help to respond promptly and not skip them. Allow users to answer questions, and the product page will get more unique content for free.

Integration of CS-Cart with the most popular Support Ticket System "Zendesk" (zendesk.com). An easy way to support your customers keeping all items in the Zendesk and CS-Cart system.

The Power FAQ allows you to create SEO-friendly FAQs with easy navigation and search by them on the product page, a block on any store page or a separate store FAQ page. You get more trust, increase the likelihood of a sale and save time of the store administrators.

Google Product Ratings and Customer Reviews add-on allows to collect customers' reviews about your store for Google Merchant program. After an order is complete, customer sees a pop-up message suggesting to leave a review. You are also able to configure emails with the same notification.

This add-on allows you to display the drop-down notification and remind customers of some products, which they have viewed not long ago.

Integration of CS-Cart with the cloud-based customer support platform "Freshdesk" (freshdesk.com).