CS-Cart "Zendesk" add-on

ZenDesk

Integration of CS-Cart with the most popular Support Ticket System "Zendesk" (zendesk.com). An easy way to support your customers keeping all items in the Zendesk and CS-Cart system.

Enter the comma separated URLs of the storefronts where this product will be used.
Select the CS-Cart edition on which you will use the add-on.
The update period determines the period of time when you can get access to the new versions of this add-on adapted for the new versions of CS-Cart software released during the chosen period.
To instal the add-on, we will need the FTP access to your server. Please send it along with the order number to sales@cart-power.com once the order is paid.

Integration of CS-Cart with the most popular Support Ticket System "Zendesk" (zendesk.com). An easy way to support your customers keeping all items in the Zendesk and CS-Cart system. No need to enter ZenDesk, administrator can see new questions directly from CS-Cart. Users can post new questions using the regular Contact us form. Easy to use and easy to manage. Improve your customers support with the ZenDesk CS-Cart add-on.

  • CS-Cart
  • CS-Cart Ultimate
  • Multi-Vendor
  • 4.9.x
  • 4.8.х
  • 4.7.x
  • 4.6.x
  • 4.5.x
  • 4.4.x
  • 4.3.x
  • 4.2.x
  • 4.1.x
Please, Contact us, if you need add-on for another version.
  • ability to create tickets with different content
  • ability to view all the tickets
  • ability to search tickets by subject, user, status, type, priority, date
  • ability to import/export Users to/from ZenDesk
  • ability to set status for ticket New, Open, Pending, Hold, Solved, Closed
  • ability to set priority Urgent, High, Normal, Low
  • ability to assign type of ticket Problem, Incident, Question, Task
  • customer can easy validate his account by email
  • ability to use custom ZenDesk fields in the add-on
  • ability to use regular CS-Cart form builder to build your own ZenDesk ticket form
  • ability to use ZenDesk ticket form instead of the regular Contact Us form
  • ability to manage ZenDesk fields through CS-Cart admin panel

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CS-Cart/ Multi-Vendor 4.2.1 - 4.9.3
Version 1.0 from 23 Feb 2015

CS-Cart/ Multi-Vendor 4.1.1 - 4.1.5
Version 1.0 from 23 Feb 2015

$129.00
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Key Features

  • 14 Days Money Back Guarantee
    Money back guarantee
  • Guaranteed Bug Free
    Free bug fixing forever

    We guarantee a fix for a reported bug within 20 business days. Check our Bug-fix policy for details.

  • Easy Installation
    Easy to install

    It takes 5 minutes to instal our products using the step-by-step instructions.

  • Multilingual
    Multilingual by default

    Translated in English and Russian. The language variables of the add-on are edited right through the administration panel of the store, so you can add your translation easily.

  • Open access to the source code
    Open access to the source code

    Our code is 100% open. Anyone can check the code and see what is under the hood. All kinds of modifications are possible.

  • No changes in the CS-Cart core
    No changes in the CS-Cart core

    We do not make any changes in the engine's core to comply with the CS-Cart development standards. So you will not get in trouble upgrading your CS-Cart store to the next version.

  • Speed optimization
    Speed optimization

    We understand that speed for an online store does matter. We analyse and optimize our add-ons code to make your store work as fast as possible.

  • Compatible with the mobile phones and tablets
    Compatible with the mobile phones and tablets

    Our products are tested on mobile devices, tablets; operating systems: Windows, MacOS, Linux; browsers: IE10+, Google Chrome, FireFox, Safari, Opera.

Additionally

  • "Ask
    Ask any questions

    If you have any questions on the product functionality or you are not sure that you got everything right, contact us, and we’ll get back to you within one business day!

  • If you have any modifications
    Information for owners of modified web stores

    We can not guarantee the compatibility of our add-ons if you have a modified store or there are third party add-ons installed. We can adapt our products to your store on a paid basis. Please contact us for a quote.

 
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