CS-Cart "Power FAQ" add-on

Power FAQ

The Power FAQ allows you to create SEO-friendly FAQs with easy navigation and search by them on the product page, a block on any store page or a separate store FAQ page. You get more trust, increase the likelihood of a sale and save time of the store administrators.
Enter the comma separated URLs of the storefronts where this product will be used.
Select the CS-Cart edition on which you will use the add-on.
The update period determines the period of time when you can get access to the new versions of this add-on compatible with the new versions of CS-Cart software released during the chosen period.
To instal the add-on, we will need the FTP access to your server. Please send it along with the order number to sales@cart-power.com once the order is paid.

What are the Benefits of the FAQ for the Online Stores?

Less Routine For the Administrator

A FAQ makes the life of the administrators easier as there is no need to repeatedly answer common questions.

Saves the client's time

A searchable FAQ section allows customers to quickly find answers to frequently asked questions, without wasting time on callbacks or messages in the comments, which brings the moment of making a purchase decision closer.

Improves SEO

Good FAQ pages are good for SEO. Whether it's questions about a product, payment and shipping details, or a return policy, the FAQ is universal - it provides comprehensive answers to the most common questions.

Include keywords in FAQ texts, create separate FAQ pages with the optimized SEO meta-data, place FAQ blocks on any page in your store and you will get pages filled with content that is indexed by search engines and includes a large number of natural queries.

The JSON-LD Markup add-on will allow you to add structured data markup in your FAQs to generate more informative snippets for the pages of your store. 

Add-on features:

  • Place the FAQ where you need it: in a tab on the product page, block on any page of the store or a separate FAQ page.

  • Two new blocks: FAQ questions and FAQ answers.

  • Built-in FAQ search.

  • FAQ sections to create structure and simplify navigation..

  • Anchors system for fast navigation from the store pages to the relevant FAQ questions.

  • Editable SEO-data (page title, meta description, meta keywords) for FAQ section pages and common FAQ page of the store.

  • Ability to set Canonical for FAQ pages.

  • Ability to create new or select existing questions and sections for FAQ on the  product page.

  • Positions for answers and sections for managing the FAQ items order.

  • Ability to add Font Awesome icons to sections and questions.

  • Ability to display sections and questions of the FAQ in expanded or compact form.

  • WYSIWYG editor for the Answer field.

  • Ability to include FAQ sections and the main FAQ page in the XML sitemap.

  • Multilingual.

  • Compatible with the Vendor panel configurator add-on.

  • Compatible with the CP: JSON-LD Markup add-on.


Learn more in add-on documentation.

Need modifications or any assistance? Please, feel free to contact us via HelpDesk system.


6 months of the free upgrade period included

Works correctly with the popular themes YOUPI and UniTheme.

  • CS-Cart B2C
  • CS-Cart B2B
  • CS-Cart B2B & B2C
  • CS-Cart Ultimate
  • Multi-Vendor
  • Multi-Vendor Plus
  • Multi-Vendor Ultimate
  • 4.18.x
  • 4.17.x
  • 4.16.x
  • 4.15.x
  • 4.14.x
  • 4.13.x
  • 4.12.x
  • 4.11.x
  • 4.10.x
  • Responsive
  • UniTheme
  • YOUPI Theme
Please, Contact us, if you need add-on for another version.
  • separate page in the storefront with FAQ content;
  • the additional FAQ tab on the detailed product page in the administration panel and in the storefront;
  • ability to create unique or choose existing sections and articles on the product page;
  • ability to display the content of FAQ sections and questions in the extended and hidden form;
  • ability to add icons to FAQ sections and questions; 
  • more than 600 FontAsome icons available;
  • built-in icons list updating system;
  • ability to set the icons by default;
  • WYSIWYG redactor for answer questions;
  • built-in FAQ search system;
  • FAQ section content preview functionality;
  • ability to use FAQ blocks to place information on any storefront page;
  • anchor system for easy navigation and page cross-passing;
  • position-based placement of FAQ sections and questions;
  • compatible with FontAwesome until 4.7.0;
  • user-friendly interface with the easy management system in the administration panel;
  • multi-language functionality;
  • updated design of the FAQ page.


Also, the navigation can be simplified via built-in FAQ search functionality and the special anchor system. The anchor links lead from any page to the specific question of FAQ page. 

The questions and sections can be also displayed in the blocks on any storefront pages. On the product page, the FAQ is available on the special tab.



 1. Use fa- class to add icons, e.g. fa-info. The icon should be displayed near the icon name field. In case it doesn't, check the icon name spelling. No blank gapes are available.  

2. Use the cp_faq_addon.faq_menu as URL when menu item creating.

3. Use this code: <a href="http://your-store.com/faq/#your_question_anchor">Displayed text</a>  in the Smarty block to create the anchor on the product page.

Awesome. Does everything we need and then some. Looks great, and is easy to use. I especially love that it has a search and you can link directly to questions and answers from email or a ticketing system.

This has replaced our support portal in our helpdesk system :)
Write a review

CS-Cart/ Multi-Vendor 4.10.1 - 4.18.2
Version 2.4 from 22 Jul 2022
[+] - Multi-Vendor: The ability to manage FAQs is tied to the vendor plans.
[+] - Multi-Vendor: Vendors now have the ability to create their own global FAQs and assign them to products.
[+] - Multi-Vendor: Vendors now have the ability to assign to their products global FAQs created by the marketplace administrator.
[*] - The display of FAQ on mobile devices was optimized.

Version 2.3 from 10 Feb 2022
[+] - Compatibility with the add-on "Vendor panel configurator" was added.
[+] - Compatibility with the add-on "CP: JSON-LD Markup" was added.
[!] - FAQ on product pages was not displayed on additional storefronts. Fixed.
[+] - The ability to set Canonical for FAQ pages was added.
[*] - URL of the FAQ sections and the main page of the FAQ are included in the xml sitemap.

Version 2.2 from 12 Feb 2021
[*] - CS-Cart and Multi-Vendor v. 4.12.2 support was added.
[!] - Pages of FAQ sections were not deleted after deleting a section from the admin panel. Fixed.
[!] - Multi-Vendor: Vendor administrators did not have permission to generate anchors for FAQ questions. Fixed.
[!] - Multi-Vendor: Anchor tags did not work for the product's FAQ. Fixed.

Version 2.1 from 27 Nov 2020
[!] - On the product detailed page a php error could appear. Fixed.

Version 2.0 from 10 Apr 2020
[+] - Сompatibilу with Add-ons manager v1.3.
[+] - Ability to update the add-on via the CS-Cart Update Center.
[+] - Compatibility with CS-Cart 4.10.x, 4.11.x and the new variations add-on. The FAQ can be either inherited from the main product, or be a separate FAQ for variations.
[+] - The schema.org microdata to product FAQ and FAQ page
[*] - The interface for creating and editing FAQ was reworked.
[*] - Add-on settings were grouped by sections.

CS-Cart/ Multi-Vendor 4.2.1 - 4.9.3
Version 1.0 from 13 Apr 2016

Get 20 technical support credits
ATTENTION! Make sure your store version and theme is listed in the sections below.
Product edition:
  • CS-Cart B2C
  • CS-Cart B2B
  • CS-Cart B2B & B2C
  • CS-Cart Ultimate
  • Multi-Vendor
  • Multi-Vendor Plus
  • Multi-Vendor Ultimate
Supported versions:
  • 4.18.x
  • 4.17.x
  • 4.16.x
  • 4.15.x
  • 4.14.x
  • 4.13.x
  • 4.12.x
  • 4.11.x
  • 4.10.x
Themes compatibility:
  • Responsive
  • UniTheme
  • YOUPI Theme

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Key Features

  • 14 Days Money Back Guarantee
    Money back guarantee
  • Guaranteed Bug Free
    Free bug fixing forever

    We guarantee a fix for a reported bug within 20 business days. 

  • Easy Installation
    Easy to install

    It takes 5 minutes to instal our products using the step-by-step instructions.

  • Multilingual
    Multilingual by default

    Translated in English and Russian. The language variables of the add-on are edited right through the administration panel of the store, so you can add your translation easily.

  • Open access to the source code
    Open access to the source code

    Our code is 100% open. Anyone can check the code and see what is under the hood. All kinds of modifications are possible.

  • No changes in the CS-Cart core
    No changes in the CS-Cart core

    We do not make any changes in the engine's core to comply with the CS-Cart development standards. So you will not get in trouble upgrading your CS-Cart store to the next version.

  • Speed optimization
    Speed optimization

    We understand that speed for an online store does matter. We analyse and optimize our add-ons code to make your store work as fast as possible.

  • Compatible with the mobile phones and tablets
    Compatible with the mobile phones and tablets

    Our products are tested on mobile devices, tablets; operating systems: Windows, MacOS, Linux; browsers: IE10+, Google Chrome, FireFox, Safari, Opera.


  • "Ask
    Ask any questions

    If you have any questions on the product functionality or you are not sure that you got everything right, contact us, and we’ll get back to you within one business day!

  • If you have any modifications
    Information for owners of modified web stores

    We can not guarantee the compatibility of our add-ons if you have a modified store or there are third party add-ons installed. We can adapt our products to your store on a paid basis. Please contact us for a quote.

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