Incident

Incident

Technical support assiatance in the prompt resolution of 1 issue. 

What is Included*:

  • Examination of the add-ons conflicts.
  • Adaptation of the add-on to the third-party add-ons (excluding work on modification of third-party add-ons).
  • Analytics and logging for issue research.
  • Consultations on the operation and configuration of the add-ons.

*Notes:

  • Applies to Cart-Power add-ons compatible with 4.10+.
  • The number of hours of work of a specialist should not exceed 2 hours.
  • Add-on adaptation does not involve any changes to the third-party add-ons.
  • It does not cover communication with the technical support specialists of third-party services.

Reaction time:

  • Priority response to questions and issues within 24 hours.

Customers like

Key Features

  • 14 Days Money Back Guarantee
    Money back guarantee
  • Guaranteed Bug Free
    Free bug fixing forever

    We guarantee a fix for a reported bug within 20 business days. 

  • Easy Installation
    Easy to install

    It takes 5 minutes to instal our products using the step-by-step instructions.

  • Multilingual
    Multilingual by default

    Translated in English and Russian. The language variables of the add-on are edited right through the administration panel of the store, so you can add your translation easily.

  • Open access to the source code
    Open access to the source code

    Our code is 100% open. Anyone can check the code and see what is under the hood. All kinds of modifications are possible.

  • No changes in the CS-Cart core
    No changes in the CS-Cart core

    We do not make any changes in the engine's core to comply with the CS-Cart development standards. So you will not get in trouble upgrading your CS-Cart store to the next version.

  • Speed optimization
    Speed optimization

    We understand that speed for an online store does matter. We analyse and optimize our add-ons code to make your store work as fast as possible.

  • Compatible with the mobile phones and tablets
    Compatible with the mobile phones and tablets

    Our products are tested on mobile devices, tablets; operating systems: Windows, MacOS, Linux; browsers: IE10+, Google Chrome, FireFox, Safari, Opera.

Additionally

  • "Ask
    Ask any questions

    If you have any questions on the product functionality or you are not sure that you got everything right, contact us, and we’ll get back to you within one business day!

  • If you have any modifications
    Information for owners of modified web stores

    We can not guarantee the compatibility of our add-ons if you have a modified store or there are third party add-ons installed. We can adapt our products to your store on a paid basis. Please contact us for a quote.

 
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